Founded in 1999, BrainSurf’s IT management & support services were borne from the insight that manufacturers using IQMS simply do not thrive without access to specialist IT knowledge and capabilities.
Recognized as an official business partner of IQMS, we have distinguished ourselves from other IT support solutions by developing a service model that only focuses on manufacturers using IQMS and features IQMS Application Management, all-encompassing general IT support, and complete cybersecurity management. The combination of these services provides our customers a complete solution, requiring no other IT or IQMS resources.
Our initial customers primarily supplied the automotive industry, immediately requiring us to support 24/7 operations. Since then, we have continued supporting demanding and complex environments, and have gained extensive experience in other industries, including: Medical, Defense, Consumer Goods, Food, Electronics, and Industrial.
We have consistently retained our customers throughout our 20+ year history. From the beginning, we instilled a controlled growth strategy to ensure that we sustain a high level of service to all of our customers. It is more important for us to retain our current customers’ rather than to grow at a faster rate.
By providing a complete solution, we help our customers improve their efficiency, increase their productivity, drive their IQMS utilization, and ultimately achieve greater business success.